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1) Are your outstanding accounts receivable balances at an acceptable level:
30 days at 8–12% of total?
60 days at 3–7% of total?
90 days at 1–5% of total?
120+ days at 13–17% of total?

2) Does your accounts receivable staff devote the necessary time each month to managing your receivables?

3) Are Medicare and Medicaid claims submitted timely:
Medicare — within 5 business days of the end of the month?
Medicaid — by 1 p.m. the first working day of the month?

4) Are coinsurance charges billed and denied claims re-billed within one business day of remittance advice receipt?

5) Are you confident your billings are compliant with all state and federal regulations?

6) Are all aspects (AR, AP, Payroll and GL) integrated in your current software?

7) Could you have collected accounts that were written off if appropriate follow-up had occurred?

8) Would you like to save money?

9) Do you have trouble employing and retaining effective accounts receivable and billing staff ?

10) Do you need to improve your cash flow?

11) Do you need short-term assistance in collecting accounts receivable?

12) Are you unhappy with, or considering, a different financial software?


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